Privacy Policy

This Privacy Policy describes how LABUME (the "Site", "we", "us", or "our") collects, uses, and discloses your Personal Information when you visit or make a purchase from labume.com.

1. Collecting Personal Information When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases.

  • Order Information: When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers and PayPal email addresses), email address, and phone number. We refer to this information as "Order Information."

  • Device Information: We automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. We refer to this information as "Device Information."

2. How We Use Your Personal Information We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

  • Communicate with you regarding your order or customer service inquiries;

  • Screen our orders for potential risk or fraud; and

  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site).

 

3. Sharing Your Personal Information We share your Personal Information with reliable third parties to help us use your Personal Information, as described above.

 

  • We use Shopify to power our online store.

     

  • We use secure payment gateways including Shopify Payments and PayPal to process your transactions securely. We do not store your credit card information directly on our servers.

     

  • We share your shipping details with our trusted carrier partners (such as USPS, UPS, FedEx, or DHL) solely for the purpose of delivering your order.

  • Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.

4. Data Security Protecting your personal data is of the utmost importance to us. Our store is hosted on a secure server and we use industry-standard SSL (Secure Sockets Layer) encryption technology to ensure that your personal and payment information is kept safe during transmission.

5. Data Retention When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

6. Changes to This Policy We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

7. Contact Us For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email or by mail using the details provided below:

 

LABUME

 

  • Email: help@labume.com

     

  • Phone: +1 (323) 745-9281

     

  • Address: 2514 W Sunset Blvd, Suite 102, Los Angeles, CA 90026, United States

     

  • Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (PST)